Reports



Product Image Item Name+ Price
12th Annual Mystery Shopping Study Report

12th Annual Mystery Shopping Study Report

This study benchmarks over 280 features on 100 B2C merchant websites that were mystery shopped in 4Q ’09. Our extensive summary highlights key...
$395.00

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9th Annual Merchant Survey - 2010

9th Annual Merchant Survey - 2010

Aligning Cross-Channel Strategies for Profitable Growth This report is a compilation of responses and commentary from 152 senior executives with...
$595.00

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Cross-Channel Shopping Survey, 2008

Cross-Channel Shopping Survey, 2008

Who should buy the report? Merchants and technologists interested in ensuring a comprehensive cross-channel experience that meets the demands of...
$695.00

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Cross-Channel Shopping Survey, 2009

Cross-Channel Shopping Survey, 2009

Description: The Web as the Cross-Channel Hub Buy Online/Pickup In-Store + Online Product Look-Up + The In-Store Experience Based on The 5th Annual...
$695.00

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Merchant Benchmarking Survey Report-2008

Merchant Benchmarking Survey Report-2008

Description: A compilation of responses and commentary from 204 senior executives with responsibility for e-commerce. What's Included Each...
$595.00

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Merchant Benchmarking Survey Report-2009

Merchant Benchmarking Survey Report-2009

A compilation of responses and commentary from 190 senior executives with responsibility for e-commerce. Results provide a unique overview --- from...
$595.00

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Rethink, Refine, Retool, and Reinvent…Mystery Shopping, Holiday,

Rethink, Refine, Retool, and Reinvent…Mystery Shopping, Holiday,

Description: A comprehensive review of the entire shopping experience from the customer’s perspective based on the e-tailing group’s survey of 100...
$295.00

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Year Round Multi-Channel Gifting Report, February 2010

Year Round Multi-Channel Gifting Report, February 2010

Description The aim of this report is to help merchants capitalize on gifting opportunities by creating or improving cross-channel gifting...
$595.00

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