Reports



Product Image Item Name Price+
Rethink, Refine, Retool, and Reinvent

Rethink, Refine, Retool, and Reinvent

e-tailing Group Holiday Mystery Shopping, 2008 Description: A comprehensive review of the entire shopping experience from the customer's perspective...
$295.00

Read More »

12th Annual Mystery Shopping Study Report

12th Annual Mystery Shopping Study Report

This study benchmarks over 280 features on 100 B2C merchant websites that were mystery shopped in 4Q '09. Our extensive summary highlights key...
$395.00

Read More »

13th Annual Mystery Shopping Report

13th Annual Mystery Shopping Report

This study benchmarks 300 features on 100 B2C merchant websites that were mystery shopped in 4Q '10.
$395.00

Read More »

The e-tailing group 14th Annual Mystery Shopping Study (2011)

The e-tailing group 14th Annual Mystery Shopping Study (2011)

This study benchmarks 382 features on 100 B2C merchant websites that were mystery shopped in 4Q '11. Our extensive summary highlights key metrics and...
$395.00

Read More »

The e-tailing group 15th Annual Mystery Shopping Study (2012)

The e-tailing group 15th Annual Mystery Shopping Study (2012)

This study benchmarks 314 features on 100 B2C merchant websites that were mystery shopped in 4Q '12. Our extensive summary highlights key metrics and...
$395.00

Read More »

Mobile Momentum

Mobile Momentum

DOES YOUR MOBILE CUSTOMER EXPERIENCE KEEP PACE? The e-tailing group has once again brought their mystery shopping prowess to bear on a 44-page-no...
$495.00

Read More »

10th Annual Merchant Survey-2011

10th Annual Merchant Survey-2011

Results provide a unique overview --- from the sellers' perspective, with observations and guidelines interjected from the e-tailing group, inc....
$595.00

Read More »

11th Annual Merchant Survey

11th Annual Merchant Survey

This report is a comprehensive reference source for strategy, merchandising, and marketing trends online and across channels. A compilation of...
$595.00

Read More »

12th Annual Merchant Survey Report - 2013

12th Annual Merchant Survey Report - 2013

Description This report is a comprehensive reference source for strategy, merchandising, and marketing trends online and across channels. A...
$595.00

Read More »
Max: 1
13th Annual Merchant Survey

13th Annual Merchant Survey

Investing for impact in an omni-channel climate This report is a comprehensive reference source for investing, merchandising, mobile,...
$595.00

Read More »