Reports



Product Image Item Name+ Price
Cross-Channel Shopping Survey, 2008

Cross-Channel Shopping Survey, 2008

Who should buy the report? Merchants and technologists interested in ensuring a comprehensive cross-channel experience that meets the demands of...
$695.00

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Cross-Channel Shopping Survey, 2009

Cross-Channel Shopping Survey, 2009

Description: The Web as the Cross-Channel Hub Buy Online/Pickup In-Store + Online Product Look-Up + The In-Store Experience Based on The 5th Annual...
$695.00

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Luxury Report

Luxury Report

We leverage our 14-year mystery shopping track record and bring that same level of diligence to understanding how luxury retailers and brand...
$795.00

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Merchant Benchmarking Survey Report-2008

Merchant Benchmarking Survey Report-2008

Description: A compilation of responses and commentary from 204 senior executives with responsibility for e-commerce. What's Included Each...
$595.00

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Merchant Benchmarking Survey Report-2009

Merchant Benchmarking Survey Report-2009

A compilation of responses and commentary from 190 senior executives with responsibility for e-commerce. Results provide a unique overview --- from...
$595.00

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Merchants Seek Mobile Mastery

Merchants Seek Mobile Mastery

A Task-Oriented Review of the Mobile Experience Description For the past 4 years, the e-tailing group has strived to be in the forefront of mobile by...
$695.00

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Mobile Momentum

Mobile Momentum

DOES YOUR MOBILE CUSTOMER EXPERIENCE KEEP PACE? The e-tailing group has once again brought their mystery shopping prowess to bear on a 44-page-no...
$495.00

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Rethink, Refine, Retool, and Reinvent

Rethink, Refine, Retool, and Reinvent

e-tailing Group Holiday Mystery Shopping, 2008 Description: A comprehensive review of the entire shopping experience from the customer's perspective...
$295.00

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The e-tailing group 14th Annual Mystery Shopping Study (2011)

The e-tailing group 14th Annual Mystery Shopping Study (2011)

This study benchmarks 382 features on 100 B2C merchant websites that were mystery shopped in 4Q '11. Our extensive summary highlights key metrics and...
$395.00

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The e-tailing group 15th Annual Mystery Shopping Study (2012)

The e-tailing group 15th Annual Mystery Shopping Study (2012)

This study benchmarks 314 features on 100 B2C merchant websites that were mystery shopped in 4Q '12. Our extensive summary highlights key metrics and...
$395.00

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