Description:
A comprehensive review of the entire shopping experience from the customer’s perspective based on the e-tailing group’s survey of 100 top merchants.
What's Included
- An in-depth look at 14 consumer categories and the 23 merchandising tool sets that drive merchandising online and customer service
- Extensive review of over 200 features and their penetration across the surveyed merchants
This product was added to our catalog on Thursday 10 December, 2009.
