Shoppers Reveal Great Expectations for Omnichannel Commerce

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Press Release 01.09.2014

Results from the Baynote/e-tailing group 4th Annual Holiday Online Shopping Survey. The study surveyed 1,000 U.S. online holiday shoppers post Cyber Monday in order to gain insight into consumer behavior and key buying influencers across various retail channels, including physical stores, eCommerce websites, social networks, tablets and mobile devices.

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