Posts Tagged ‘e-commerce’

Winning holiday shoppers from Amazon means offering low prices and free shipping

This year we are seeing confident consumers who know how to use their smartphone to be an informed and efficient shopper across all available channels

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QVC, eBags and Foot Locker Offer the Best m-commerce Sites

“At the end of the day, it’s about speed, a user experience tailored to the device in hand, and a well-merchandised shopping visit,” emphasizes Freedman.

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Personal and mobile: E-retailers map out their investment plans

35% of e-commerce executives plan to invest in creating a “seamless shopping experience” across stores, web and mobile

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Gap Will Try A Variation of Order Online and Pick Up In Store

Gap’s move is a sensible one, says Lauren Freedman, president of the E-tailing Group Inc., an e-commerce research and consulting firm. “It drives customers to the stores and has the product ready, so it’s a great convenience for the shopper,” Freedman says. “They’re likely to buy incremental product.”

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E-Tailing Group Study Shows 72% Of Retailers Now Sell Through Mobile

One in three retailers receives in excess of 20% of their traffic via mobile devices or apps

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Williams-Sonoma Scores Highest in an Online Shopping Review

Cookware and home furnishings retailer Williams-Sonoma Inc. scored 83.50 out of 100 points to take the top spot in a measure of online shopping experiences, according to the 15th Annual Mystery Shopping Study released this week by research and advisory firm The E-tailing Group Inc.

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Top E-retailers Put a Greater Focus on Products and Social Sharing

Top online retailers in 2012 focused on product details and visibility, store information and connecting shoppers across channels, according to the e-tailing group.

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A Holiday Shipping Fee Snapshot

That’s a smart move, as 85% of shoppers say they are more likely to take advantage of free shipping with no conditions over other promotions this holiday season, according to a consumer poll from consultancy the e-tailing group Inc. and e-commerce platform provider MarketLive Inc.

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Target To Match Online Prices For The First Time

Target’s new holiday price match policy is a smart move, says Lauren Freedman, president of consultancy the e-tailing group, inc. “In this competitive climate, where the price is just a click away, consumers are in control, and don’t want to take chances on not getting the best price.”

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Value and Price Compete with Free Shipping for the Hearts of Holiday Shoppers

While free shipping continues to be “the carrot driving shoppers to buy online, this holiday season shoppers are looking for value over price.

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