Posts Tagged ‘ecommerce’

Product Videos Provide Their Worth to Online Shoppers

According to a recent survey published by the e-tailing group and Invodo, web visitors who encountered product videos on websites were likely to watch them.

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Shopping Cart Abandonment Rate Set To Rise in 2012

An e-tailing group study conducted at the end of 2011 found that 47% of online buyers would only buy discounted products, except under exceptional circumstances. The same study shows that 73% of consumers rate unconditional free shipping as a critical feature when making an online purchase.

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Shoppers Reacting To Holiday Season Differently Than In 2010

According to a recent Bronto Software/e-tailing group survey mobile and social are two areas merchants are looking for more return in 2012.

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Nordstrom, Saks Top List for Luxury Customer Experience Online

Nordstrom topped a new online luxury shopping survey where mystery shoppers rated it along with 19 other luxury websites based upon customer service, branding, multi-channel experience, ease of shopping and other criteria.

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Press Releases

Study: Shoppers Spending More Time On Research

[Shoppers] are hungry to find the right information about products they are researching and are willing to spend significant time to take advantage of user-generated content and most importantly to be rewarded by purchasing [the product] at the price they want to pay,” said Lauren Freedman, President, the e-tailing group.

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Check Your eCommerce Standings

Posted on May 5th, 2011 by

Every Q1 for the past ten years, a couple of hundred senior executives with responsibility for ecommerce, representing over 30 major product categories being sold online, have taken the time to complete our lengthy survey – this year it tallied 57 questions.

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Elevating E-Commerce Experiences

Posted on February 1st, 2011 by

The 2010 holiday season exceeded all expectations offline where retail sales rebounded rising 5.5% up from 3% predictions earlier in the year according to NRF.

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Whitepaper

Leveraging the “Local” Advantage: Lighting Showrooms Must Embrace a Multi-Channel Mindset to Survive And Thrive

Like many industries, retail lighting sales is at a crucial crossroads with most in the industry facing changing market dynamics that are wreaking havoc on the way showrooms have traditionally conducted their business. The collapse of the housing marketing, the launch of pure-play Internet sites along with retailers who have shrewdly adopted multi-channel strategies to provide better service, all assert that new business models must be adopted.

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Almost Half of Holiday Shoppers Don’t Intend Paying Full Price

Many consumers do not intend paying full price for gifts this holiday season, according to a recent survey by the E-tailing group, and a surprising number will have their gift buying completed in early December.

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Press Releases

More Retailers Are Engaging Shoppers in the Mobile Realm

The number of retailers reaching out to shoppers through their mobile phones is increasing significantly: 27% of merchants say they are engaging shoppers via mobile this year compared with only 11% last year, The E-tailing Group says in its 9th Annual Merchant Survey.

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