Posts Tagged ‘Foot Locker’

QVC, eBags and Foot Locker Offer the Best m-commerce Sites

“At the end of the day, it’s about speed, a user experience tailored to the device in hand, and a well-merchandised shopping visit,” emphasizes Freedman.

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Which Six Retailers Offer the Best M-Commerce Sites?

Consumers are increasingly shopping with their smartphones, and smart retailers have risen to the occasion, delivering well-conceived m-commerce sites for those shoppers.

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Top Retailers Improve Their Service Skills

More online merchants are giving consumers more options when it comes to customer service, and presenting those options more clearly on their e-commerce sites.

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Nine Retailers Chosen For Best Online Customer Service

While assortments can get a customer to visit, it’s imperative to remember that service will keep them coming back.

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Press Releases

Sears, Abt and Foot Locker Are Among the Customer Service Winners

Nine e-retailers are called out as providing best-in-class customer service in the new Mystery Shopping study from The E-tailing Group that will be released next month. The research and consulting firm secretly shopped 100 e-retail sites and assigned performance scores based on several criteria.

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