Posts Tagged ‘free shipping’

Report Suggests Customer Experience May Trump Free Shipping

“This year’s survey underlined the need for retailers to prepare and be able to adapt more than ever for the holiday season. Responses clearly demonstrate that online shopping is becoming the norm across all categories – and price and a near-perfect experience are the drivers of conversion.

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Free Shipping—It’s Not Just for the Holidays Anymore

Online shoppers have become quite savvy. They know how to comparison shop from their mobile phones and they have come to expect certain things like free shipping.

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A Holiday Shipping Fee Snapshot

That’s a smart move, as 85% of shoppers say they are more likely to take advantage of free shipping with no conditions over other promotions this holiday season, according to a consumer poll from consultancy the e-tailing group Inc. and e-commerce platform provider MarketLive Inc.

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Shopping Cart Abandonment Rate Set To Rise in 2012

An e-tailing group study conducted at the end of 2011 found that 47% of online buyers would only buy discounted products, except under exceptional circumstances. The same study shows that 73% of consumers rate unconditional free shipping as a critical feature when making an online purchase.

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The Keys to Online Sales: Search Results, Localization and Free Shipping

Online shoppers increasingly look to search results and local product availability when considering purchases, according to a new report from research and advisory firm The E-tailing Group Inc..

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Llbean.Com Will No Longer Charge Shipping Fees

7% of the 100 leading online retailers offered free shipping on all orders in The E-tailing Group’s annual mystery shopping survey in the fourth quarter of 2010, up from 4% the year before.

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How E-Retailers Can Have a Merry Holiday Season

Online retailers can find it tough to offer lower prices and free shipping when margins are slim, but experts say e-retailers who refine their online marketing tactics may experience a very merry holiday season without giving away the store.

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Press Releases

E-Retailers Are Cautiously Optimistic About the Holiday Season

Most online retailers expect they will sell more this holiday season than last, but only 31% project growth of more than 10%, according to a survey of more than 250 e-retailers by market research and consulting firm The E-tailing Group.

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