Posts Tagged ‘merchandising and design’

Williams-Sonoma Scores Highest in an Online Shopping Review

Cookware and home furnishings retailer Williams-Sonoma Inc. scored 83.50 out of 100 points to take the top spot in a measure of online shopping experiences, according to the 15th Annual Mystery Shopping Study released this week by research and advisory firm The E-tailing Group Inc.

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Top E-retailers Put a Greater Focus on Products and Social Sharing

Top online retailers in 2012 focused on product details and visibility, store information and connecting shoppers across channels, according to the e-tailing group.

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IRWD 2012: E-Retailers Must Recognize Consumers’ Desire for Information

The convenience of shopping on the web, as well as the ease of online product research, is often more important to consumers than the low prices found on the Internet. Those aspects should guide e-commerce design, said Lauren Freedman, president of The E-tailing Group this morning during the opening session of the Internet Retailer Web Design and Usability Conference 2012 in Orlando, FL.

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The Key to Design Is To Know Your Customer

Site design is nothing without priorities, and setting those priorities means online retailers must know how shoppers use e-commerce sites. Lauren Freedman, president of The E-tailing Group Inc., will talk about those issues during her presentation Monday at the 2012 Internet Retailer Web Design and Usability Conference in Orlando.

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