Posts Tagged ‘mobile commerce’

Mobile chat: Role Grows in Creating Seamless Holiday Shopping

“Shoppers who prefer chat will wish to use it in every channel,” said Lauren Freedman, president of the Chicago-based e-tailing group. “The bigger challenge is finding retailers who make it available.

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QVC, eBags and Foot Locker Offer the Best m-commerce Sites

“At the end of the day, it’s about speed, a user experience tailored to the device in hand, and a well-merchandised shopping visit,” emphasizes Freedman.

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Report: Retailers’ investment in mobile paying off

Retailers certainly realize that mobile matters as they have invested significant time and resources to enhance their mobile shopping experiences

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Fairytale Brownies bakes convenience into mobile ordering site

Lauren Freedman, president of the Chicago-based e-commerce consulting firm, said retailers still have a lot of work to do in terms of providing a mobile commerce experience that will attract shoppers and increase business.

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Smartphone Users in Stores Compare Prices, Read Reviews and Do Much More

36% of U.S. smartphone users in stores use their devices to compare prices, and 16% conduct specific searches for or directly access online retailers

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Survey: Amazon influencing back to school shoppers

“While parents are the primary buyers of back-to-school supplies and apparel, their student’s opinions play an important role in the purchase decision,” said Lauren Freedman, president, e-tailing group.

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Personal and mobile: E-retailers map out their investment plans

35% of e-commerce executives plan to invest in creating a “seamless shopping experience” across stores, web and mobile

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Which Six Retailers Offer the Best M-Commerce Sites?

Consumers are increasingly shopping with their smartphones, and smart retailers have risen to the occasion, delivering well-conceived m-commerce sites for those shoppers.

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Product Research via Smartphones More than Doubles: Report

“For pre-purchase research, over 40 percent of respondents report utilizing their smartphones for both short-term and long-term shopping needs, where a local store purchase may be made within a few hours, weeks or even months,” she said. “It is also interesting to note that one-in-four always use their smartphones, making it their go-to tool.

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Most Retailers Expect Their Holiday Online Sales to Grow at Least 10%

While retailers have expressed cautious optimism for the 2013 holiday season, that optimism hinges on the ability to drive sales through strategically time promotions in the fourth quarter.

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