Posts Tagged ‘multi-channel’

Almost Half of Holiday Shoppers Don’t Intend Paying Full Price

Many consumers do not intend paying full price for gifts this holiday season, according to a recent survey by the E-tailing group, and a surprising number will have their gift buying completed in early December.

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Press Releases

Online Retailers Socialize Shopping

A March 2010 study from the e-tailing group and PowerReviews found that one-half of Internet users research online before making any type of purchase—on the Web, in a store or through any other method. They typically said doing their own research online saved them time and made them more confident about their purchases.

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Press Releases

Online Research Still Key Tool For Consumers

Online research continues to play a key role in consumer shopping behavior, according to a new study from the e-tailing group and PowerReviews.

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Press Releases

2010 Social Shopping Study Reveals Changes in Consumers’ Online Shopping Habits and Usage of Customer Reviews

The e-tailing group and PowerReviews today release the findings of the 2010 Social Shopping Study, which surveyed over 1,000 consumers who shop at least 4 times per year and spend $250 or more annually shopping online, to assess their motivations and preferences regarding online product research and customer reviews. In addition to uncovering current behaviors, the survey reveals how online shopping has changed in the past few years, building upon, and contrasting with, the e-tailing group/PowerReviews 2007 Social Shopping Study.

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Press Releases

the e-tailing group 9th Annual Merchant Survey: eCommerce is Mission Critical for Retail Today with Investments and Strategies Aligned

An impressive 59% vs. 36% in 2009 are planning to invest somewhat more in e-commerce than they did in 2009 given its essential role for today’s retailers.

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Report

e-tailing group Cross-Channel Shopping Survey, 2009

Annual survey where the e-tailing group mystery shoppers visit retail stores to benchmark in-store pickup, lookup, cross-channel collateral and kiosk presence/execution.

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Report

Cross-Channel Research & Shopping

Our goal was to examine the nuances of how merchants enable shoppers to efficiently integrate web and store channels for information as well as purchasing by understanding the winning tactics and treatments germane to each of these experiences.

* Over 115 features ranking the e-tailing group’s experiences in the distinct channels
* 36 examples of online best practices including execution strengths and limitations
* 9 checklists as a guideline for merchant implementation

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