Posts Tagged ‘National Retail Federation’

E-Tailers Most Concerned With Customer Experience

Online retailers are taking to heart the need for a cohesive customer experience. That, according to the latest data from the e-tailing group. In their 11th Annual survey 31% of senior executives reported the customer experience as the most important focus for their company.

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How E-Retailers Can Have a Merry Holiday Season

Online retailers can find it tough to offer lower prices and free shipping when margins are slim, but experts say e-retailers who refine their online marketing tactics may experience a very merry holiday season without giving away the store.

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