Posts Tagged ‘Nordstrom’

Which Six Retailers Offer the Best M-Commerce Sites?

Consumers are increasingly shopping with their smartphones, and smart retailers have risen to the occasion, delivering well-conceived m-commerce sites for those shoppers.

Read More »

Williams-Sonoma Scores Highest in an Online Shopping Review

Cookware and home furnishings retailer Williams-Sonoma Inc. scored 83.50 out of 100 points to take the top spot in a measure of online shopping experiences, according to the 15th Annual Mystery Shopping Study released this week by research and advisory firm The E-tailing Group Inc.

Read More »

A Holiday Shipping Fee Snapshot

That’s a smart move, as 85% of shoppers say they are more likely to take advantage of free shipping with no conditions over other promotions this holiday season, according to a consumer poll from consultancy the e-tailing group Inc. and e-commerce platform provider MarketLive Inc.

Read More »

Brands Make Big Improvements to Their Small-Screen Sites

Retailers have improved their mobile commerce sites in the past year, making them easier to shop and employing more effective promotional tactics, a new study from The E-tailing Group finds.

Read More »

Nordstrom, Saks Top List for Luxury Customer Experience Online

Nordstrom topped a new online luxury shopping survey where mystery shoppers rated it along with 19 other luxury websites based upon customer service, branding, multi-channel experience, ease of shopping and other criteria.

Read More »

Nordstrom Reigns for Multi-Platform Digital Prowess

Luxury retailers such as Nordstrom, Saks Fifth Avenue, Bloomingdale’s and Neiman Marcus blew independent luxury brands out of the water in digital presence, customer service and accessibility.

Read More »

Luxury E-Retailers Trounce Manufacturers in Engaging Online Shoppers

The e-commerce consultancy’s forthcoming study, “Champagne Tastes and Caviar Dreams: A Global Look at Luxury,” measures how well luxury retailers and brands work to attract online shoppers by taking account of 289 e-commerce metrics and then ranking companies on a 100-point scale.

Read More »