Posts Tagged ‘Research’

Omnichannel Shoppers Rank their Druthers

the omnichannel opportunity is unrealized…significant gaps exist between what shoppers expect and what retailers are currently delivering…well heeled retailers are making the necessary and right investments to allow shoppers to easily shift channels, but the promise of omnichannel has not been fully realized.

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Mobile Holiday Commerce Continues To Rise, But Lags Behind Search, Research

More consumers will rely on smartphones and tablets to research products on search engines and Web sites before making a purchase. In fact, 70% will likely research the gifts on their smartphones they find in retail stores, and 56% are likely to reserve products from their smartphones for pick-up in the store.

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Mobile Shopping Research Jumps To 73%, Purchases Follow

Product shopping research via smartphone rose from 34% in 2012 to 73% in 2013, per the Local study conducted by the e-tailing group.

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7 Merchandising Buzzwords for Online Retailers In 2012

Sponsored by BloomReach, this expert merchandising panel – including Lauren Freedman of the e-tailing group, John Lazarchic of PETCO, and Elizabeth Ragone of HSNi –honed in on 7 key areas for merchandisers to focus on this year.

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Post-Order Email Most Popular for Personalization

Post-order email is where most merchants personalize their onsite and post-order experience.

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Press Releases

Ecommerce Solution Shoppers Do Their Homework

A new study just released by PowerReviews and the E-tailing Group sheds a lot of light on the shopping habits of ecommerce solution users.

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Best Buy Provides The Best Mobile Customer Experience: Study

Best Buy is one of the retailers providing a strong mobile customer experience, according to a new study from the e-tailing group.

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