Posts Tagged ‘Saks’

Top Retailers Improve Their Service Skills

More online merchants are giving consumers more options when it comes to customer service, and presenting those options more clearly on their e-commerce sites.

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Nine Retailers Chosen For Best Online Customer Service

While assortments can get a customer to visit, it’s imperative to remember that service will keep them coming back.

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Luxury E-Retailers Trounce Manufacturers in Engaging Online Shoppers

The e-commerce consultancy’s forthcoming study, “Champagne Tastes and Caviar Dreams: A Global Look at Luxury,” measures how well luxury retailers and brands work to attract online shoppers by taking account of 289 e-commerce metrics and then ranking companies on a 100-point scale.

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