Posts Tagged ‘Top 500’

Most Retailers Expect Their Holiday Online Sales to Grow at Least 10%

While retailers have expressed cautious optimism for the 2013 holiday season, that optimism hinges on the ability to drive sales through strategically time promotions in the fourth quarter.

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Gap Will Try A Variation of Order Online and Pick Up In Store

Gap’s move is a sensible one, says Lauren Freedman, president of the E-tailing Group Inc., an e-commerce research and consulting firm. “It drives customers to the stores and has the product ready, so it’s a great convenience for the shopper,” Freedman says. “They’re likely to buy incremental product.”

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Williams-Sonoma Scores Highest in an Online Shopping Review

Cookware and home furnishings retailer Williams-Sonoma Inc. scored 83.50 out of 100 points to take the top spot in a measure of online shopping experiences, according to the 15th Annual Mystery Shopping Study released this week by research and advisory firm The E-tailing Group Inc.

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Value and Price Compete with Free Shipping for the Hearts of Holiday Shoppers

While free shipping continues to be “the carrot driving shoppers to buy online, this holiday season shoppers are looking for value over price.

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Brands Make Big Improvements to Their Small-Screen Sites

Retailers have improved their mobile commerce sites in the past year, making them easier to shop and employing more effective promotional tactics, a new study from The E-tailing Group finds.

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Product Videos Found Boosting Purchase Confidence Among Viewers

Online product viewers can have a powerful impression on consumers, according to [download page] a March 2012 report from the e-tailing group, sponsored by Invodo.

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Selling On Facebook Works—For Some

Many smaller retailers’ Facebook stores are prospering, according to a new data from social commerce vendors Ecwid Inc. and Payvment. That might explain why 16% of retailers enable shoppers to buy directly on Facebook, according to the E-Tailing Group’s 14th Annual Mystery Shopping Study.

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Press Releases

Know Thy Customer

Many smaller Second 500 web merchants are growing because they are niche retailers with a solid business model, uniquely positioned inventories, focused customer service departments, and the smarts to design and maintain e-commerce sites that keep shoppers coming back, says Lauren Freedman, president of The E-tailing Group, a Chicago research firm. “Not every web merchant has to be the biggest retailer on the block to be successful,” says Freedman. “

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Llbean.Com Will No Longer Charge Shipping Fees

7% of the 100 leading online retailers offered free shipping on all orders in The E-tailing Group’s annual mystery shopping survey in the fourth quarter of 2010, up from 4% the year before.

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