Posts Tagged ‘Williams-Sonoma’

Williams-Sonoma Scores Highest in an Online Shopping Review

Cookware and home furnishings retailer Williams-Sonoma Inc. scored 83.50 out of 100 points to take the top spot in a measure of online shopping experiences, according to the 15th Annual Mystery Shopping Study released this week by research and advisory firm The E-tailing Group Inc.

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Nine Retailers Cited For Top Customer Service

Fulfilling orders within three days, quickly responding to customer e-mail and keeping checkout to within five clicks were cited as characteristics of nine online retailers rated tops for customer service

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