Description
A comprehensive review of the state of multi-channel merchandising based on the e-tailing group's scan of 25 merchants 
What's Included
 An in-depth look at 9 consumer categories and the 18 merchandising tool sets that drive merchandising online
Extensive review of over 125 features and their penetration across the surveyed merchants
Research Methodology
Research Goal
Understand the qualitative and quantitative multi-channel experience of 25 merchants including specific presence of over 125 features across 18 key merchandising tool sets. Our interest is in gauging this year's in-store pickup and returns experience against last year's to suggest industry-wide best practices and recommendations for improvement.
Research Timeline
3rd Quarter 2004
Research Report
Multi-Channel Benchmarking Report
In-Store Pickup and Returns
Complete Review of the Process
30+ Benchmarks
Detailed Findings by Merchants
Best Practices
Top Performers
Room for Improvement Recommendations
all for just $495!
Description
A comprehensive review of the state of multi-channel merchandising based on the e-tailing groups scan of 25 merchants
What's Included
An in-depth look at 10 consumer categories and the 20 merchandising tool sets that drive merchandising online
Extensive review of over 140 features and their penetration across the surveyed merchants
Research Methodology
Research Goal
Understand the qualitative and quantitative multi channel experience of 25 Merchants including specific presence of over 140 features across 20 key merchandising tool sets
Research Timeline
4th Quarter 2002
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