The Voice of Cross-Channel Merchandising
Straight talk from
“in-the-trenches” ecommerce merchandising experts
Since Lauren Freedman founded the
e-tailing group in 1993 we have positioned our services as niche, cross-channel, ecommerce consultants that clearly understand shopping in any channel; skillfully mastering the art and the science of ecommerce merchandising with a merchant’s sensibility.
Sought out by the Best Merchants and Marketers
We have evolved our consulting business to help merchants deliver the right customer experience on their websites and across all of their channels while adeptly assisting technology companies to create and execute go-to-market strategies that simultaneously educate the retail community and deliver cost-effective lead generation.
We support all our recommendations with facts derived from our Annual Mystery Shopping and Merchant Surveys along with consumer research on behalf of our clients. Our comprehensive ecommerce best practices archive of industry benchmarks and category performance indicators is one-of-a-kind in the industry; powering ecommerce merchandising prioritization and road mapping of actionable selling strategies.
Rock Solid Execution
Our clients would be the first to say we over-deliver. Our small size, straight talking sensibility,
hands-on attention to detail, and results-oriented approach allow us to be responsive and quickly turnaround projects. Our industry connections in ecommerce ensure that we incorporate the most current business scenarios into all of our project work. Client confidence, repeat engagements and referrals fuel our consulting business.